Don’t Bother: This Vendor is a No-Go Rating: zero (0/5) Here’s the deal: 1. Quality? What Quality?: Ordered custom doors for a luxury villa. Got back photos of doors riddled with dents and scratches. Even saw a crooked door handle. This isn’t rocket science; it’s basic manufacturing. 2. The Devil’s in the Details: They said they matched my specs. Nope. Got glass with unsolicited markings and a lock setup that you can’t replace or fix. Ever. 3. No Refunds, Apparently: Pointed out these issues, asked for my money back. Got a firm “no.” Now in a dispute process with Alibaba. Fun times. 4. Time Warp: Agreed on 30-45 days for delivery. Then delays, caused by their own errors. Time is money, and they’re wasting both. In a nutshell, avoid this vendor like a Mars mission avoids solar flares. Their lack of quality and refusal to make things right are not just red flags; they’re deal-breakers.

windows arrived very well packaged. They were shipped on time and delivery "DDP" was great for us living in a remote area. Kiki from Dechabb was a pleasure to deal with - great response time to enquires and extremely helpful as this was my first time importing anything from overseas. Thank you Kiki for all your help. We are very happy with the windows.